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Problem Note 58500: Tabs are not displayed if your web browser is sized to be narrow when using SAS® Enterprise Case Management

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If you are working with SAS® Enterprise Case Management 6.3, you might notice that tabs are not displayed if the browser is sized so that it is narrow.

For example, the following image shows that the Case History tab is not displayed when Internet Explorer is sized so that it is narrow:
Case History tab not displayed

To work around this issue, complete these steps:

  1. Navigate to this folder on your Enterprise Case Management mid-tier server:
    Config\LevX\Web\WebAppServer\SASServer8_1\sas_webapps\sas.solutions.casemgmt.war

  2. Open the ecm_mods.css file and locate the following block of code:

      * Fix for wide tabs when by themselves - S1127465 */
      .nowrapTabStrip {
         width: 100% !important;
         display: block;
         position: relative;
         text-align: left; /* just in case ancestor has non-standard setting */
         z-index: 1;
      }

  3. In the block of code referenced in step 2, add the following:
    height: auto !important; /* Override dijit.js forcing 1 row of tabs */
    The updated code segment will look like this:

      * Fix for wide tabs when by themselves - S1127465 */
      .nowrapTabStrip {
         width: 100% !important;
         display: block;
         position: relative;
         text-align: left; /* just in case ancestor has non-standard setting */
         z-index: 1;
         height: auto !important; /* Override dijit.js forcing 1 row of tabs */   }

  4. Restart SASServer8_1.

You must delete browser cache after SASServer8 is restarted for the change to take effect. For example, in Internet Explorer, select Tools ► Safety ► Delete browsing history. With the workaround in place, tabs wrap to the second row if the browser is sized so that it is narrow, as shown here:


All tabs displayed

If you apply a hot fix to Enterprise Case Management, it is likely you will have to perform these steps again.



Operating System and Release Information

Product FamilyProductSystemProduct ReleaseSAS Release
ReportedFixed*ReportedFixed*
SAS SystemSAS Enterprise Case Management64-bit Enabled AIX6.36.3_M19.4 TS1M29.4 TS1M1
64-bit Enabled Solaris6.36.3_M19.4 TS1M29.4 TS1M1
Linux for x646.36.3_M19.4 TS1M29.4 TS1M1
Microsoft® Windows® for x646.36.3_M19.4 TS1M29.4 TS1M1
* For software releases that are not yet generally available, the Fixed Release is the software release in which the problem is planned to be fixed.